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We all know that buying a new home is an exciting, anxious, stressful, and overwhelming experience all at the same time. At Garman, we clearly understand this and we strive to make the whole experience and transition as smooth and stress free as possible!! Nothing relates to this more than our 45 day warranty and our 1 year warranty.
With out a doubt, its hard to catch and grasp the functions of a new home with the walkthroughs we do before the closing date. Obviously, we go over and critique all the measures of a new home during these walkthroughs. Whether it's explaining the HVAC and plumbing systems, or the functions of each applicance, or even how to maintain the granite/tile. We want the homeowner to feel as comfortable as possible upon their first day moving in.
What helps create an even stronger bond, is the assurance that we will be there at the 45 day mark of their closing, to go over any and all questions or concerns they may have. At this 45 day mark, we go ahead and bring in the installers of the HVAC, plumbing, electrical, painting, window/door, etc..... Pretty much every and any outfitter that had a process in building the home. Some might say its overkill, but at Garman, we want that great look of satisfaction from the homeowner as if to say, "this is why I built a Garman Home"......
At the 1 year mark, we again come back and look into any and all issues that may have come about since closing..... This is great because after a full year, the homeowner is even more accustomed to their home and helps build that sense of comfort and reliability to an even higher degree!
Both warranties are a great attribute to the homeowner and Garman. It allows the homeowner to keep their beautiful home as pristine as when they first moved in and it allows us to build an even a stronger bond and also the chance to live up to our already great reputation!!!
- John Douglas
