Who knew there could be so much confusion over an address? Well, we found out. And our customer, Brian, was very patient as we muddled through the resolution with the Town of Holly Springs.
Turns out that the address of a home on a corner lot depends on which direction the home faces. And to further confuse things, when the house faces one direction and the garage another (as is the case with Brian's side load home), everyone seems to have a different opinion of what the address should be.
The lesson we learned...we need to take the time to be sure everyone is on the same page. And not just the town and our vendors, but also the gas company, the electric company, and even the mail man. And more importantly, we learned that we should take this on OUR shoulders...rather than hope the customer figures it out on his or her own.
Thank you Brian for sticking with us and for asking for help. You were right, it's our job to figure this out.
PS. Congratulations on your closing today! Garman Homes is lucky to have you for a customer.
