I just got copied on this email from one of our Bridgewater homeowners to John, our Assistant Construction Manager in Holly Springs. That's John in the picture above, second from the left with Brian (left of John), Gerry and Me.
The Marltons 1 year walk-thru was today and they sent us this lovely note after our visit. I love the spirit of this email...so often each of us is guilty of pointing out the negative and missing opportunities to accentuate the positive. I'm glad The Marltons didn't miss an opportunity to let us know they had a great experience!
Thank you Brian, Emily & Ramsey Marlton, we are honored to have you living in a house we built!
Hey John,
Just wanted to start off by saying thank you from Emily and I for taking care of every single thing today in a very quick and timely manner. We couldn't be more pleased with the quality of work done today by you and the other trades.
On that note we would also like to rave about the Cortez crew that took care of the nail pops. They went above and beyond touching up every little thing that not only we pointed out, but they saw along the way. They were fast in getting everything done, and left the house as clean as it was when they arrived. They even took into consideration the noise level when working near our 4 month old daughters room while she was napping. If you don't mind, please pass along our thanks again to their owner and crew for an outstanding job.
Thank you again,
Brian, Emily, and Ramsey Marlton
