You can't teach Attitude. Working with and relying on people, as a customer, is a challenge. Especially today, in this fast-paced business world we live in. Margins are squeezed, time is a premium, and businesses look for ways to cut corners and hope you "don't notice" shortfalls in service and quality. Sometimes they don't always have you and your best interests in mind. It's hard enough with great people, because people are human, and humans make mistakes. Even Great People make mistakes.
What sets Garman Homes apart is not that they make fewer mistakes (they do, but that's not what differentiates them from others). It's the way they handle the concerns, mistakes, issues, etc, and SOLVE them, with their stellar Garman Attitude. That's what differentiates Garman Homes. They make things right. Usually on the spot or before they tell you it will be done. You don't need to ask for anything twice...sometimes you don't even have to ask at all!
Their followup is impeccable, as is their communication throughout the process, dedication to Customer Service, and most of all, their Attitude.
Thank you to Jim Garman and all of his Rock Stars!
Sincerely,
Mark, Carmen and Sydney Shillingford.
What sets Garman Homes apart is not that they make fewer mistakes (they do, but that's not what differentiates them from others). It's the way they handle the concerns, mistakes, issues, etc, and SOLVE them, with their stellar Garman Attitude. That's what differentiates Garman Homes. They make things right. Usually on the spot or before they tell you it will be done. You don't need to ask for anything twice...sometimes you don't even have to ask at all!
Their followup is impeccable, as is their communication throughout the process, dedication to Customer Service, and most of all, their Attitude.
Thank you to Jim Garman and all of his Rock Stars!
Sincerely,
Mark, Carmen and Sydney Shillingford.
